MundoAtende
Elevate your company's service standards by optimizing your employees' time and providing a differentiated experience for your customers.
MundoAtende is a customer service tool via WhatsApp, providing your clients with personalized, fast, and efficient service. In addition, it offers your attendants an optimized and intuitive work environment.
How it works
With the MundoAtende customer service solution, you offer the public the highest level of security and convenience!
Create personalized menus so that customers are directed by reason of contact to the employee best qualified to assist them.
If necessary, transfer the customer's interaction to other areas of the company quickly and efficiently, ensuring prompt service.
Facilitate the exchange of information by allowing attachments to be sent between the company and customers, and make communication more relaxed by using emojis.